Terms and Conditions
terms and conditions relate to all website and related content,
products supplied and/or services delivered by Steven Warren / LightTherapyUk.com
and his associates.
Warren and his associates owns the intellectual property rights
on the website and material on the website (unless otherwise stated
in references). All our intellectual property rights are reserved.
may view, download for caching purposes only, and print pages from
the website providing that you do not republish material from this
website or reproduce or store material from this website without
Steven Warren's permission. If you are a charity or support group
or individual with similar aims to Steven Warren and his associates,
we will normally grant permission when asked.
Training Programmes and Courses
terms and conditions apply equally in relation to your attendance
on one or several Steven Warren workshops, training courses.
you enroll one of my or my colleagues sessions, workshop or seminar
programmes, you will be informed of the full amount due for the
programme or service or the applicable hourly or daily rate together.
We will do our best to communicate this to you at the time of booking.
is due when you book your workshop or seminar programme or individual
programmes that are delivered over a longer period which include
tasking, the provision of other material, email and/or telephone
support, then payment for the pre-tasking or the full service (to
be decided by Steven Warren and his colleagues in its sole discretion)
will be required at the time of booking.
Training Programmes and Courses
purchasing a programme with Steven Warren or one of his colleagues
online you authorise us to charge your credit card as payment for
your membership in the programme. You agree that you are responsible
for full payment of fees for the entire course of the programme,
regardless of whether you actually attend or complete the programme,
and regardless of whether you have selected a lump sum or monthly
agree that, if for any reason, you choose to remove or cancel yourself
out of the programme after the guarantee period has closed and prior
to the end date of your payment commitment period you are obligated
to pay, or continue paying, any outstanding balance(s) for the entire
further clarify, no refunds will be issued beyond the deadline stated
in the programme guarantee and all scheduled payments must be made
on a timely basis whether you complete the programme or not.
regard to training programmes order to receive your certification
you must attend all days of the live training or workshop.
you be unable to attend any of the live training for any reason
it may be possible to transfer to a future workshop. Transfers to
future workshops are at the discretion of Steven Warren and his
associates and may incur a charge of up to 100% of the cost of the
training. You must inform Steven Warren or one of his associates
in writing as early as possible if you are unable to attend any
of the scheduled workshop times.
cost of the deposit and monthly installments and dates due will
be explained at the time of booking.
all / any cooling off, or trial periods are over, the full amount
is due according to the payment plan or full payment. In other words
you will continue to make all payments owing in a timely manner.
No exceptions to this are made.
speaking, after the expiration of any cooling off or
guarantee period, cancellations are not permitted for workshops
and training courses or group programmes with Steven Warren or one
of his colleagues. In the event that you decide to withdraw following
attendance at one or more of the workshops then no refund is due.
you default on regular payments via your payment plan the full amount
may be asked to sign a contract to confirm your payment plan and
your agreement to these terms. Participating in the programme is
taken as your agreement to these terms even in the absence of a
Warren and his colleagues accepts payment by credit card, cash,
bank transfer, cheques and direct debit. Payments made on receipt
of an invoice are due on the date stated on the invoice.
Warren and his associates accept installment payments by special
arrangement. Installment payments require the authorisation by Steven
Warren or one of his associates and must be paid for by direct debit
from a UK bank account or by a debit from a credit card. For those
outside of the UK then a payment plan will be discussed and international
charges included in the overall final payment. Steven Warren or
on of his associates reserves the right to charge a higher rate
for payment plans. This fee is to cover the significant cost to
Steven Warren or one of his associates in the administration of
Warren or one of his associates may require that where payment is
being made via a payment plan a deposit is required, usually 25%
of the total fee due (excluding any administration fee charged by
Steven Warren or one of his associates). Payments to Steven Warren
or one of his associates may continue after you have completed your
programme, until such time as Steven Warren or one of his associates
has received the full amount due for the programme plus any applicable
the event that agreement is reached whereby Steven Warren or one
of his associates agrees to accept a payment plan from you then
Steven Warren or one of his associates will notify you of the cost
of the monthly installments in advance of the first payment being
taken from you by Steven Warren or one of his associates.
A COMPLAINT TO STEVEN WARREN OR ONE OF HIS ASSOCIATES
the unlikely event that you are dissatisfied with the services and/or
products supplied to you by Steven Warren or one of his associates
then you may request the return of your fees under the conditions
of guarantee below:
You must contact Steven Warren or one of his associates in writing
stating that you are dissatisfied with the services and/or products
supplied and making it clear the precise items you are dissatisfied
with. We will then begin the grievance procedure that is available
to you on request.
Any complaints must be received by Steven Warren or one of his associates
no more than 30 days following the date of your session, course
or your receipt of any products supplied to you.
You are required to demonstrate that you have made an honest and
clear attempt at all exercises.
Materials must be returned unused and in pristine condition.
You may not receive a refund once you have sent material for written
feedback or received one to one sessions.
If you have received a personality profile as part of your course
or as a standalone purchase you may not receive a refund once you
have completed this and received feedback or any accompanying written
If you are dissatisfied with tutor feedback or session content please
contact us stating your complaint clearly. We will then begin the
grievance procedure which is available on request.
Any individual session, workshop or training
course may bring up emotional issues and related health issues.
The teaching, training and one-to-one session(s) provided are in
no way intended to substitute medical or psychiatric recommendations
or prescriptions. Trainings, teaching and one-to-one sessions provided
by Steven Warren or one of his associates are intended for people
whom are generally well, emotional issues may arise and this is
generally the intent of the work. However, Steven Warren or one
of his associates may refer a client to alternative sources for
help in certain circumstances and this may include medical assistance,
or other treatment. Steven Warren or one of his associates reserves
the right to remove any client or cease any therapeutic treatment
in circumstances where Steven Warren or one of his associates deems
it appropriate. These circumstances may include: preventing loss
of life, preventing damage or harm to third parties or property.
Steven Warren or one of his associates reserves the right to substitute
a therapist or facilitator with another of similar experience and
Steven Warren or one of his associates reserves the right, at all
times, to make changes to course training materials.
Steven Warren or one of his associates reserves the right to alter
its fees as it sees fit. However, once you have confirmed a booking
for a workshop or training course, the price you have confirmed
at is the price for that session or training.
For all Steven Warren or one of his associates training programmes
and resources provided online, it is your responsibility to ensure
that you have adequate, up-to-date, basic computer hardware and
software to access these resources. Steven Warren or one of his
associates cannot take responsibility either for your equipment
or for your personal level of technical expertise. We do not provide
training to teach the basic computer skills you need to access and
use our online materials. An inability to access our online resources
due to unsuitable computer equipment or lack of basic skills to
operate your computer does not qualify you for a refund.
We are regulated under the Data Protection Act 1998. We are entitled
to hold certain of your data, but agree not to share that data with
If you would like to review or change the details you have supplied
to us, please contact us in writing (by email is acceptable) to
notify us of the changes you wish to make.
All materials and information are protected by the intellectual
property laws of the United Kingdom to the greatest extent provided
under the law. You are not permitted to distribute, copy or in any
way share your materials, other than in ways that are expressly
permitted by Steven Warren or one of his associates. Any materials
supplied to you are for your private use only.
Steven Warren or one of his associates will use their reasonable
endeavours to carry out these terms as agreed but is not liable
for loss (whether direct or consequential) suffered by a client
in the event that Steven Warren or one of his associates is unable
to complete the work as a result of matters that are not the fault
of Steven Warren or one of his associates (which may include strikes,
illness, labour disputes, accident or breakdown of vehicles).
These terms are governed by the laws of England and Wales and are
subject to the exclusive jurisdiction of the courts of England.
Steven Warren - Light Therapy UK. All rights reserved 2005 - 2016.